Wellbeing Centre

Let’s see what we can do…


Safe & Sound Dudley

Safe & sound is a partnership made up of public sector and voluntary organisations covering Dudley borough. By actively working together it aims to address community concerns around crime, disorder, anti-social behavior and substance misuse.

Website: Safe & Sound Domestic Abuse Help Hub

Email: [email protected]

Citizens Advice

At Citizens Advice they believe no one should have to face problems without good quality, independent advice. Their network of independent charities offers confidential advice online, over the phone, and in person, for free.

Telephone: 03444 111 444

Text Relay: 03444 111 445

Website: www.citizensadvice.org.uk

Black Country Women’s Aid

Black Country Women’s Aid (formerly known as Sandwell Women’s Aid) is an independent charity which has supported survivors of abuse and exploitation in the West Midlands for 30 years. Their sensitive and holistic support helps over 8000 victims of abuse each year to escape from violence, cope with trauma and rebuild their lives.

Telephone: 01384 455 411

Website: www.blackcountrywomensaid.co.uk/dudley

Email: [email protected]



Help and support for anyone dealing with the loss of a baby through stillbirth or miscarriage.

Telephone: 0808 164 3332

Website: www.sands.org.uk

Email: [email protected]

Cruse Bereavement Care

Offering support, advice and information to children, young people and adults when someone dies.

Facebook: @crusebereavementcare

Twitter: @CruseCare

Telephone: 01332 332 098

Wesbite: www.cruse.org.uk

The Mary Stevens Hospice Bereavement Support

Every day, The Mary Stevens Hospice strive to achieve their vision of providing a safe, compassionate environment, with highly skilled staff with time to listen, advise and create personalised holistic programmes of care.

Telephone: 01384 443 010

Website: www.marystevenshospice.co.uk

Dudley Council

For advice and information on bereavement support available online and in your local area.

Website: www.lets-get.com/bereavement

Cancer Support


Information on Europe’s leading cancer charity, with over 4,500 pages of up-to-date cancer information, practical advice and support for cancer patients, their families and carers.

Facebook: @macmillancancer

Twitter: @macmillancancer

Telephone: 0808 808 0000

Website: www.macmillan.org.uk

Cancer Research UK

Free information about cancer care for people who have been diagnosed with the illness and also information for the families who are affected.

Telephone: 0300 123 1022 

Website: www.cancerresearchuk.org

Email: [email protected]

White House Cancer Support

White House Cancer Support is a locally based registered charity supporting cancer patients, their family, friends, and carers in the Dudley borough and surrounding areas.

Telephone: 01384 231232

Website: www.support4cancer.org.uk

Email: [email protected]


A Guide to Care and Support

If you care for, or help someone with an illness or disability, whether this is a partner, friend, other relation or even a neighbour then you are a carer. NHS UK provide a wealth of information on carers and caring.

Telephone: 0808 802 0202

Website: NHS: Social Care and Support Guide

Email: [email protected]

Carer Aware Resources

An online resource for carers of relatives or friends with a disability, a long term illness or who are older and frail. Information on who is a carer, your rights and links to services to support you in Dudley, as well as to useful national sites. Complete the whole course or dip in and out as often as you want.

Website: Dudley: Young Carers

Dudley Carers Alliance

Dudley Carers Alliance understand and recognise the impact caring can have on a carers health and wellbeing and are here to help and support carers with information, signposting and practical assistance. Dudley Carers Alliance meets bimonthly at venues across the Dudley borough, it provides an opportunity for carers to be involved in reviewing and planning future support for carers in the borough. For more information visit the Dudley Carers Alliance website contact Dudley Carers Network.

Telephone: 01384 818723

Website: www.dudleycarersalliance.org.uk

Email: [email protected]

Dudley Carers Hub

Located at Queens Cross Network, Dudley, the hub offers information, advice and a range of support to anyone caring for a family member or friend. They aim to empower carers to make informed choices and provide specialist advice and support. The Hub is open Monday – Friday, 09:30 – 15:00.

Telephone: 01384 818723 (Carers Advice Line)

Website: www.dudley.gov.uk/carers

Email: [email protected]

Carers Wellbeing Cafe

The Wellbeing Café invites carers to come along to socialise, relax and have a chat. There is usually an activity or guest speaker providing useful information to local carers, with a focus on promoting health and wellbeing. Dudley carers staff are also on hand to speak to. The café takes place on the third Thursday of each month, 10:30 – 13:00 at Dudley Carers Hub, Queens Cross Network, Wellington Road, Dudley. DY1 1RB. To book please contact Dudley Carers Hub.

Telephone: 01384 818723

Email: [email protected]

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: [email protected]

Child Health


Change4Life aims to ensure parents have the essential support and tools they need to make healthier choices for their families. Modern life can mean people are a lot busier, less active, and more reliant on convenience and fast food than we used to be.

Website: www.nhs.uk/change4life

Early Help

Early Help is taking action early to provide support where problems are emerging for children, young people and their families. Early help support may be provided at any point in a child or young person’s life.

Website: Early Help for Children and Families

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: NHS: Visual Guide for Childhood illnesses

Is my Child Too Ill For School?

When your child is unwell, it can be hard deciding whether to keep them off school. These simple guidelines should help.

Website: NHS: Is my child too ill for school?

Dudley’s Local Offer

Dudley’s Local Offer includes information and services for children and young people with the most complex of needs and with an Education Health and Care Plan (EHCP), as well as children and young people who have less complex needs but their additional needs mean they require Special Educational Needs (SEN) support.

Website: Dudley’s Local Offer

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: NHS: Vaccination Schedule

Community Groups

Dudley Community Board

Any local organisation can add an announcement, pdf or news item to the Dudley shared community noticeboard, subject to local editorial approval. The last 7 days’ new posts will be included in their weekly community email.

Website: Dudley Community Board

Dudley Community Information Directory

Find thousands of activities, services and events across the Dudley Borough.

Website: Dudley Community Information Directory

Dudley Home Library Service

Dudley Home Library Service is open to people of all ages who experience significant difficulty using existing library service points. If you are signed up for the free service, you will have your library books, including large print, talking books on cassettes or CD, playaways, music CDs, DVDs, jigsaws delivered to your door.

Telephone: 01384 812870

Website: Dudley Home Library Service


Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities.

Website: www.meetup.com/dudley


Asthma UK

Information on asthma. This website has been recently revamped to meet the needs of the thousands of people with asthma who visit the site each day, either to find out important information about asthma or ways in which to control it.

Telephone: 0300 222 5800 (Option 1)

Website: www.asthma.org.uk

Email: [email protected]

Breathe Easy Dudley and District Support Group

The group meet up on the first Thursday of every month from 16:00 – 17:00. The group meets at High Acres Pub, Madeley Road, Kingswinford, DY6 8PF.

Telephone: 0300 303 0253

Dudley Respiratory Group

Dudley Respiratory Group aim to provide an integrated patient focused service, delivering efficient, high quality, evidence-based care to patients with COPD in Dudley.

Website: www.dudleyrespiratorygroup.org

British Lung Foundation

COPD describes a group of lung conditions that make it difficult to empty air out of the lungs because the airways have become narrowed. The British Lung Foundation have information including tips about controlling breathing and how to manage flare-ups, also called exacerbations.

Telephone: 03000 030 555 

Website: British Lung Foundation: COPD

Depression, Anxiety and Stress

Talking Therapies

Bettertogether’s talking therapies services offer a variety of treatments to individuals experiencing common mental health problems such as anxiety, depression, low mood and stress. These aim to help you on your way to recovery.

Telephone: 0345 146 1800

Website: Talking Therapies Services


Free anonymous online chat for young people to discuss your mental health issues.

Website: www.kooth.com


Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: [email protected]

Safe & Sound Dudley

Safe & sound is a partnership made up of public sector and voluntary organisations covering Dudley borough. By actively working together it aims to address community concerns around crime, disorder, Anti-Social Behavior and substance misuse.

Website: Safe & Sound Mental Health Help Hub

Email: [email protected]


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: [email protected]


Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk


Diabetes UK

Information on the largest charity in the UK that is devoted to the care and treatment of people with diabetes in order to improve their quality of life for people with the condition.

Telephone: 0345 123 2399

Website: www.diabetes.org.uk

Living Well Taking Control

Living Well Taking Control has been commissioned to deliver the Healthier You: NHS Diabetes Prevention Programme across Dudley.

Website: www.lwtcsupport.co.uk/dudley

British Heart Foundation

Information on the British Heart Foundation, providing support and advice on heart disease.

Telephone: 0300 330 3322

Website: www.bhf.org.uk

Email: [email protected]


We partner with Oviva to offer people with type 2 diabetes free one-to-one support:

● Build healthy habits & lose weight
● 1 in 4 achieve remission of their diabetes!
● Free NHS -approved app & helpful resources
● No travel needed

Find out if you qualify for free one-to-one diabetes support now!

Website: www.oviva.com/join-diabetes-support


Blue Badge – Disabled Parking Permit

Blue Badge parking for people with disabilities: who can get a badge and how to apply.

Website: GOV.UK – Who can get a Blue Badge


Information on Sense who is a leading national charity that supports and campaigns for children and adults who are deaf and blind. They provide expert advice and information as well as a specialist service to deaf and blind people, their families, carers and the professionals who work with them.

Telephone: 0300 330 9250

Website: www.sense.org.uk

Disability in Action Dudley

Our organisation specialises in providing various support and information services for people who have a disability.

Twitter: @DIA_ULO

Telephone: 01384 813460

Website: www.disabilityinactiondudley.co.uk

Email: [email protected]

Epilepsy Action

Information on Epilepsy Action, they are the largest member-led epilepsy organisation in Britain, acting as the voice for the UK’s estimated 456,000 people who have been diagnosed with epilepsy, as well as their friends, families, carers, health professionals and many other people on whose lives the condition has an impact.

Telephone: 0808 800 5050

Website: www.epilepsy.org.uk

Guide Dogs

Information on the Guide Dogs for the Blind. Their mission is to provide guide dogs and other mobility services that increase the independence and dignity of blind and partially-sighted people.

Telephone: 0118 983 5555 (General Enquiries)

Website: www.guidedogs.org.uk

Email: [email protected]

Drugs and Alcohol


Addaction has a daily duty worker and provides needle exchange, has a mix of psychosocial groups, lifeskills activities and informal breakfast club and recovery café. Workers offer 1:1 support and groups as well as mutual aid.

Telephone: 0157 934 0616

Website: www.addaction.org.uk

Drinkaware Online Tools & Apps

Online trackers and apps from Drinkaware to help you avoid harm from alcohol.

Download from: www.drinkaware.co.uk


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: [email protected]

Change Grow Live

Change Grow Live’s aim is to work together to challenge stigma and oppression. They want their charity to be a place where their staff and people who use their services are respected and engaged. They want to make life safer, easier and better for as many people as they can.

Website: Change Grow Live: Alcohol and Drugs Advice

One You Days Off – Mobile App

The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.

Download from: Google Play: One You Days Off

Download from: iTunes: One You Days Off

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: [email protected]

Elderly Care

Dudley Home Library Service

Dudley Home Library Service is open to people of all ages who experience significant difficulty using existing library service points. If you are signed up for the free service, you will have your library books, including large print, talking books on cassettes or CD, playaways, music CDs, DVDs, jigsaws delivered to your door.

Telephone: 01384 812 870

Website: Dudley Home Library Service

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Alzheimer’s Society Dementia Café Brierley Hill/Sedgley

Our dementia cafes offer a place where people with dementia and their carers can meet up in a safe and welcoming environment where people may enjoy social activities and helpful talks.

Telephone: 0121 521 3020

Website: www.alzheimers.org.uk

Email: [email protected]


Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: [email protected]


Maternity Classes and Support

Various classes are available at Russells Hall Hospital to help you with your pregnancy, labour, becoming new parents and introducing a baby into the family.

Telephone: 01384 244358

Website: Maternity Classes and Support

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: Google Play: Baby Buddy

Download from: iTunes: Baby Buddy

Sexual Health

The What? BeeHIVe

The What? Centre provides counselling and advice services to the young people of Dudley Borough.

Website: www.beehivewhatcentre.co.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk


Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

Stop Smoking

Lets Get

Lets Get provides information on how to gain a healthy lifestyle.

Telephone: 01384 732402

Website: Lets Get: Smoking Support

Email: [email protected]

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Free Fitness Videos

A wide range of free videos on fitness and strength.

Please view: NHS: Fitness studio exercise videos

Weight Watchers

Meetings, online or a little bit of both. They’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com/uk

Am I a Healthy Weight?

Calculate your BMI using this NHS Tool

Website: NHS: BMI Calculator

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk